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Camtasia Audio Problem Solution


If you’ve created a camtasia video using the latest version (V.5), and updated your Adobe flash to the latest version, you’ve no doubt noticed that “chipmunks” seem to have invaded the audio in your video.

This also applies to those watching/listening to these videos.  I made the mistake of choosing to update my Flash!  So now I have to put up with the obnoxious “chirping”. 

There is a “fix” for anyone who has created these videos.  Techsmith has a fix which doesn’t require having to re-produce the videos.  They’ve contacted Adobe so they can create a fix on their end, which will solve the problem for those of us watching these camtasia videos.  But we have to wait for that or find a way to install the previous version of Adobe’s flash until they correct the problem.

I found this entertaining video that sheds some light on the camtasia audio problem:

Click Here For The Fix

Tags: News & Announcements · Videos

6 responses so far ↓

  • 1 Lon Naylor // May 20, 2008 at 7:58 pm

    Hey Dave,
    Thanks for posting my video! I’m glad you found it entertaining and useful. Take care and I enjoy your site!

    Lon Naylor

  • 2 Joanna // Oct 20, 2008 at 3:54 pm

    That worked, I had to use the downloaded converter thing. But now there are no controls for the video.

  • 3 Heather // Dec 5, 2008 at 11:24 pm

    OMG, thank you. I spent the entire day learning and recording Camtasia for my first training video. the video is so big, 8 minutes or so and then after several failed attempts, I record the videa and then decide to record the narration. I FINALLY get it timed just right, figure out the editing and record the audio and its sounds like I have had too much coffe and might be drunk! what the heck……thank you so much for the help. too tired tonight but will work through it all tomorrow. THANK YOU

  • 4 Leanne // Mar 9, 2010 at 10:10 am

    Hi Dave
    this is great fix you found there.

    I have yet another problem with Camtasia and want to check if anyone else experienced it?

    My last two screen recordings of 1.5 hr shows only 30mins of video?
    I lost almost all of the recording. Ok, I found audio and video files and imported them into new project – the video file is ok – full length but the audio file did not recover.
    The problem is that I am recording important calls I have using screen share and after this happened twice now I wrote to camtasia. IT’s been 3 weeks back and forth with emails now and I am asking for a refund but I love camtasia and while they cannot tell me how to solve this, I hope that you might know? Let me know if you experienced similar prob, else I will have to battle with refunds and find alternative to camtasia. aS soon as I mentioned refund, no more emails… typical.
    Thank you

  • 5 justin // Jun 3, 2010 at 9:34 pm

    I have a similar issue, but it appears the fix is only for version 5 or earlier and the problem is not supposed to be there in version 6 or 7.
    I am have used version 7 and the problem is not like the sample video above. I have audio distortion throughout the entire 15min video and it is more of a tinny echo, similar to what you get from a skype phone line but to the extreme where it is irritating to listen to.

    Does anyone know how to fix this problem? I have exported the clip and cannot re-do it. My options are take the 4 days to edit it again or eliminate the distortion.

    I have tested the stuff on a second pc, the original footage (avi) is fine but once in camtasia there is distortion which seems to become worse when exported.


  • 6 harish // Aug 26, 2010 at 1:50 am

    I’m using Camtesia Trial Version .
    After recording the screen i have converted into .avi file but in my system i’m able to See the recorded screen but in ohter system i’m unable to see the vedio using media player or any player could you suggest me what is the solution for this

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