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When Subscribers Go Wrong!

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It’s ironic when a subscriber sends an “unsubscribe” email in response to an email where I don’t pitch a thing!  What’s up with that?

You would think that when I send a 53 page report and 8 minute video that didn’t require a dime in return and was designed to help others wouldn’t be a trigger for wanting off my list.

Similarly, why would someone send me a nasty, rude, ungrateful email when I, again, sent something free that I took my personal time to put together so that my subscribers would not have to do it themselves?!  Why send me a complaint? 

If I came to your home and delivered a home-cooked meal that took me a couple of hours to prepare, would you dare find something to complain about?  Who cares if the beans were not salted the way you would salt them.  You wouldn’t be so ungrateful as to actually let me know, would you?  Of course not.

But somehow, and for some unknown reason, there are people on this earth who would! 

Why would a subscriber send me a rude email criticizing me for wanting “help” from my subscribers?  In that email, I expressed that I wanted to recover an unexpected and large chunk of money that I had to spend on emergency things, so I was going to have a sale.  Well ONE guy thought it would be acceptable to send me a reply saying that “if you don’t have the money to pay for _____ then it doesn’t say much about your teaching skills”.  Huh?

First, it has nothing to do with teaching skills.  Second, I didn’t say I didn’t have the money.  I said I wanted to recover the money already spent.  And third, businesses have sales for various reasons all of the time.  Why would an online business be any different? 

Most of all, why would someone choose to “bash” me on this?  I wouldn’t dare send someone a similar email that had a similar situation.   We all have times when we need help and have unexpected financial set backs, regardless of our level of income.  Right?  Obviously, he mis-translated my email.  But even if what he accused me of were actually true.  What would be the point of sending me a critical email?  What does he have to gain from this? 

There’s always “one” (or two or three) in the crowd who strives to make others feel bad so they can feel good.  And when you deal with the public in any format, unfortunately, these “knuckle-heads” are going to crawl out from their rock and make themselves known to you.

The best approach is to ignore and remove!  I’ve kicked several off my list for being unnecessarily rude.  These people will never be successful at anything.   I don’t want to be associated with them.  Would you?

The good news is.. these people are the minority.  The bad news is.. it’s these people who are the ones who seem to have the energy to contact you.

In my entire life of being in the public, one thing has always been true.  More times than not, the people who like you and appreciate you will not take time to tell you.   Sad, but true.

A good example is the 53 page report and video I recently put together (that I mentioned earlier).   I slaved over that for a couple of weeks and put most things in my business on hold to put it together.  I requested feedback/comments twice in the PDF.  And how many have actually taken time to leave comments (out of 10,000 who I sent it to)?  Two!  Yep, only 2.  Sigh!

On the other hand, those who do not like you or what you have to say seem to be more than happy to go out of their way to let you know.

Something’s wrong with that picture! 

Ok, that’s my “beef” with subscribers who go wrong!  No cheese or mayonnaise, or ketchup.  Just mustard, lettuce and tomato.  Just a fat-free rant 😉

Dave

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